Programs Designed for the Professional Auto Repair Shop

We've been providing auto parts and services to the professional since 1957, and our dedication to the professional market has never been stronger. We've adapted to your changing needs and continue to offer an unbeatable combination of services to the professional --all designed with your shop's success in mind. Give us a chance to show you what our Professional Services can do for your business. We guarantee you’ll be impressed. The benefits of joining First Call include the following:

First Call Online

A complete internet-based electronic catalog designed for the professional.

    • Look up parts by description, job or catalog selections
    • See complete part information
    • Vehicle specifications and VIN information
    • See availability at your O'Reilly store, hub and distribution center
    • Send electronic orders to your servicing store
    • Save vehicles and quotes for quick reference
    • Interchange OEM, manufacturer or competitive part numbers
    • Integrates into major shop management systems

Visit for a test drive.

Pro Price Assurance

Competitive overall pricing with no minimum purchases to qualify.

    • No pricing tiers, no hidden costs, no confusing purchase periods
    • 1% statement discount when ordering through First Call Online or 2% statement discount when ordering through a qualifying shop management system
    • 2% early pay discount when payment is remitted by the 10th of each month

Stock Manager

Save time and money. Make your inventory work for you.

    • Electronic tracking keeps your inventory up-to-date
    • Eliminates obsolete inventory
    • Monthly discount for online stock orders
    • Flexible stock adjustments

Real World Training

Technician training with up-to-date real world causes and fixes offered in a variety of methods.

    • Classroom
    • Hands-on
    • Webinar
    • Master Series

Service Center Programs

Provides marketing tools that target your customer base.

    • Nationwide warranty options
    • Roadside assistance options
    • Optional tire warranty
    • Shop management training